Trouble with system 32 on Laptop.

Every time i start my laptop itakes ages to load and i end u with 3 warnings that pop up on the desktop (pictured below). Does anyone know an easy way of fixing this problem?

Also (not sure if it has something to do with the above problem), whenever i click on links or results found by search engines such as google, i am always redirected to other sites instead. I have to go back and click the link over and over a few times before it will open the actual page it is meant to. Any ideas? (i have run anti-virus but it not found anything).

I had this a while back ... does the search re-direct you to something like Lyco-Search?

I googled it and got a free trial of some malware thing that blasted it away, took me ages though, until then I had to use another 'user' on the comp .

I'll google and see if i can remember now

Cheers Bee. So is that why i am getting the three warning notices too

No idea about that one mate

Found it.

Try this mate, it worked for me http://www.surfright.nl/en/hitmanpro

Cheers again Bee

Just installed it and tried it, but it doesn't seem to have worked. Still getting redirected.

Sorry mate, i'm not gonna pretend to be shit hot on the computer .... I'm all out of ideas, sorry pal

No worries, i got less of a clue than you, so any suggestions, ideas and help was and always will be greatly appreciated

Which anti-virus do you have?

Where does it redirect you to?

Download and run MalwareBytes and Spybot - Search & Destroy ( run them repeatedly until they produce 0 results ).

If they can't find the problem then run MSConfig, go to the "Startup" tab and post it here, then run Hijack This and post the log here too.

I had this exact same problem on a other laptop I scanned for vireses and it came clean needed to to reinstall windows.

Have you cleared out the temp files, cookies and history of your browser? That might have something lurking in there reloading itself.

You can try and put the windows os disc in and select repair. That may fix the system32 errors. But if its a spyware ofr malware issues it may reappear.

Have you tired downloading a different browser/ or telling the browser you want a certain page as a homepage and search?

.tUrniP wrote:

Which anti-virus do you have?

Where does it redirect you to?

Download and run MalwareBytes and Spybot - Search & Destroy ( run them repeatedly until they produce 0 results ).

If they can't find the problem then run MSConfig, go to the "Startup" tab and post it here, then run Hijack This and post the log here too.

So far downloaded the MAlwareBytes program and it found 21 problems!!!! So much for the current antivirus program i got. Haven't used the spybot yet as it won't load unless i uninstall the avg antivirus.

Gris Gris wrote:

Have you cleared out the temp files, cookies and history of your browser? That might have something lurking in there reloading itself.

You can try and put the windows os disc in and select repair. That may fix the system32 errors. But if its a spyware ofr malware issues it may reappear.

Have you tired downloading a different browser/ or telling the browser you want a certain page as a homepage and search?

That was the first thing i ever did with no luck Gris! I can't for the life of me remember where the OS disc is, so that option is gone. The homepage is set to google. When i click on a search result, where it redirects me to changes all the time. Most of the time it's adverts, but sometimes it seems to be to random pages, even youtube.

TK Trooper wrote:

.tUrniP wrote:

Which anti-virus do you have?

Where does it redirect you to?

Download and run MalwareBytes and Spybot - Search & Destroy ( run them repeatedly until they produce 0 results ).

If they can't find the problem then run MSConfig, go to the "Startup" tab and post it here, then run Hijack This and post the log here too.

So far downloaded the MAlwareBytes program and it found 21 problems!!!! So much for the current antivirus program i got. Haven't used the spybot yet as it won't load unless i uninstall the avg antivirus.

Antivirus and malware/spyware are 2 different animals. Each can bypass the other.

It pays to have a firewall, anti virus and spyware/malware software. It narrows the odd to having invders arrive on your hardrive.

Google virus, not googles but a worm named as it targets google. The apti file gets hit as does the hosts in some cases. Certainly sounds like that is what you have, but I maybe wrong.

Only do this is you feel you can. Write the info in the HOSTS file just incase you need to put it back.

(1) Click START > RUN > and type in "C:\windows\system32\drivers\etc\hosts"
(2) When prompted, open the HOSTS file in either Notepad or Wordpad
(3) Delete all the lines of IP addresses in the text document except for "127.0.0.1 localhost".


If you find several lines of IP numbers other than localhost in your hosts file, then this is almost definitely your problem and will be fixed right away. If not, then this probably isn't the issue, but it's worth a look.

If not go direct to this link and follow instructions for it, again only if you feel ok to do so. combofix

I tried all that when it happend to me I just gave up and reinstalled windows but u might be a bit better than me and be able to get rid of it by following what gg posted.

.tUrniP wrote:

Which anti-virus do you have?

Where does it redirect you to?

Download and run MalwareBytes and Spybot - Search & Destroy ( run them repeatedly until they produce 0 results ).

If they can't find the problem then run MSConfig, go to the "Startup" tab and post it here, then run Hijack This and post the log here too.

Did what you said but was unable to post the MSConfig window thing, i highlighted all that came up but couldn't copy and paste, how do i do that wit this part?

Also ran that hijackthis thing and this is what it spat out (hope i have posted the right thing?)

Quote :

* Trend Micro HijackThis v2.0.4 *


See bottom for version history.

The different sections of hijacking possibilities have been separated into the following groups.
You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'.

R - Registry, StartPage/SearchPage changes
R0 - Changed registry value
R1 - Created registry value
R2 - Created registry key
R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
F0 - Changed inifile value
F1 - Created inifile value
F2 - Changed inifile value, mapped to Registry
F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
N1 - Change in prefs.js of Netscape 4.x
N2 - Change in prefs.js of Netscape 6
N3 - Change in prefs.js of Netscape 7
N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
O1 - Hijack of auto.search.msn.com with Hosts file
O2 - Enumeration of existing MSIE BHO's
O3 - Enumeration of existing MSIE toolbars
O4 - Enumeration of suspicious autoloading Registry entries
O5 - Blocking of loading Internet Options in Control Panel
O6 - Disabling of 'Internet Options' Main tab with Policies
O7 - Disabling of Regedit with Policies
O8 - Extra MSIE context menu items
O9 - Extra 'Tools' menuitems and buttons
O10 - Breaking of Internet access by New.Net or WebHancer
O11 - Extra options in MSIE 'Advanced' settings tab
O12 - MSIE plugins for file extensions or MIME types
O13 - Hijack of default URL prefixes
O14 - Changing of IERESET.INF
O15 - Trusted Zone Autoadd
O16 - Download Program Files item
O17 - Domain hijack
O18 - Enumeration of existing protocols and filters
O19 - User stylesheet hijack
O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
O22 - SharedTaskScheduler autorun Registry key
O23 - Enumeration of NT Services
O24 - Enumeration of ActiveX Desktop Components

Command-line parameters:
* /autolog - automatically scan the system, save a logfile and open it
* /ihatewhitelists - ignore all internal whitelists
* /uninstall - remove all HijackThis Registry entries, backups and quit
* /silentautuolog - the same as /autolog, except with no required user intervention

* Version history *

[v2.0.4]
* Fixed parser issues on winlogon notify
* Fixed issues to handle certain environment variables
* Rename HJT generates complete scan log
[v2.00.0]
* AnalyzeThis added for log file statistics
* Recognizes Windows Vista and IE7
* Fixed a few bugs in the O23 method
* Fixed a bug in the O22 method (SharedTaskScheduler)
* Did a few tweaks on the log format
* Fixed and improved ADS Spy
* Improved Itty Bitty Procman (processes are frozen before they are killed)
* Added listing of O4 autoruns from other users
* Added listing of the Policies Run items in O4 method, used by SmitFraud trojan
* Added /silentautolog parameter for system admins
* Added /deleteonreboot [file] parameter for system admins
* Added O24 - ActiveX Desktop Components enumeration
* Added Enhanced Security Confirguration (ESC) Zones to O15 Trusted Sites check
[v1.99.1]
* Added Winlogon Notify keys to O20 listing
* Fixed crashing bug on certain Win2000 and WinXP systems at O23 listing
* Fixed lots and lots of 'unexpected error' bugs
* Fixed lots of inproper functioning bugs (i.e. stuff that didn't work)
* Added 'Delete NT Service' function in Misc Tools section
* Added ProtocolDefaults to O15 listing
* Fixed MD5 hashing not working
* Fixed 'ISTSVC' autorun entries with garbage data not being fixed
* Fixed HijackThis uninstall entry not being updated/created on new versions
* Added Uninstall Manager in Misc Tools to manage 'Add/Remove Software' list
* Added option to scan the system at startup, then show results or quit if nothing found
[v1.99]
* Added O23 (NT Services) in light of newer trojans
* Integrated ADS Spy into Misc Tools section
* Added 'Action taken' to info in 'More info on this item'
[v1.98]
* Definitive support for Japanese/Chinese/Korean systems
* Added O20 (AppInit_DLLs) in light of newer trojans
* Added O21 (ShellServiceObjectDelayLoad, SSODL) in light of newer trojans
* Added O22 (SharedTaskScheduler) in light of newer trojans
* Backups of fixed items are now saved in separate folder
* HijackThis now checks if it was started from a temp folder
* Added a small process manager (Misc Tools section)
[v1.96]
* Lots of bugfixes and small enhancements! Among others:
* Fix for Japanese IE toolbars
* Fix for searchwww.com fake CLSID trick in IE toolbars and BHO's
* Attributes on Hosts file will now be restored when scanning/fixing/restoring it.
* Added several files to the LSP whitelist
* Fixed some issues with incorrectly re-encrypting data, making R0/R1 go undetected until a restart
* All sites in the Trusted Zone are now shown, with the exception of those on the nonstandard but safe domain list
[v1.95]
* Added a new regval to check for from Whazit hijack (Start Page_bak).
* Excluded IE logo change tweak from toolbar detection (BrandBitmap and SmBrandBitmap).
* New in logfile: Running processes at time of scan.
* Checkmarks for running StartupList with /full and /complete in HijackThis UI.
* New O19 method to check for Datanotary hijack of user stylesheet.
* Google.com IP added to whitelist for Hosts file check.
[v1.94]
* Fixed a bug in the Check for Updates function that could cause corrupt downloads on certain systems.
* Fixed a bug in enumeration of toolbars (Lop toolbars are now listed!).
* Added imon.dll, drwhook.dll and wspirda.dll to LSP safelist.
* Fixed a bug where DPF could not be deleted.
* Fixed a stupid bug in enumeration of autostarting shortcuts.
* Fixed info on Netscape 6/7 and Mozilla saying '%shitbrowser%' (oops).
* Fixed bug where logfile would not auto-open on systems that don't have .log filetype registered.
* Added support for backing up F0 and F1 items (d'oh!).
[v1.93]
* Added mclsp.dll (McAfee), WPS.DLL (Sygate Firewall), zklspr.dll (Zero Knowledge) and mxavlsp.dll (OnTrack) to LSP safelist.
* Fixed a bug in LSP routine for Win95.
* Made taborder nicer.
* Fixed a bug in backup/restore of IE plugins.
* Added UltimateSearch hijack in O17 method (I think).
* Fixed a bug with detecting/removing BHO's disabled by BHODemon.
* Also fixed a bug in StartupList (now version 1.52.1).
[v1.92]
* Fixed two stupid bugs in backup restore function.
* Added DiamondCS file to LSP files safelist.
* Added a few more items to the protocol safelist.
* Log is now opened immediately after saving.
* Removed rd.yahoo.com from NSBSD list (spammers are starting to use this, no doubt spyware authors will follow).
* Updated integrated StartupList to v1.52.
* In light of SpywareNuker/BPS Spyware Remover, any strings relevant to reverse-engineers are now encrypted.
* Rudimentary proxy support for the Check for Updates function.
[v1.91]
* Added rd.yahoo.com to the Nonstandard But Safe Domains list.
* Added 8 new protocols to the protocol check safelist, as well as showing the file that handles the protocol in the log (O18).
* Added listing of programs/links in Startup folders (O4).
* Fixed 'Check for Update' not detecting new versions.
[v1.9]
* Added check for Lop.com 'Domain' hijack (O17).
* Bugfix in URLSearchHook (R3) fix.
* Improved O1 (Hosts file) check.
* Rewrote code to delete BHO's, fixing a really nasty bug with orphaned BHO keys.
* Added AutoConfigURL and proxyserver checks (R1).
* IE Extensions (Button/Tools menuitem) in HKEY_CURRENT_USER are now also detected.
* Added check for extra protocols (O18).
[v1.81]
* Added 'ignore non-standard but safe domains' option.
* Improved Winsock LSP hijackers detection.
* Integrated StartupList updated to v1.4.
[v1.8]
* Fixed a few bugs.
* Adds detecting of free.aol.com in Trusted Zone.
* Adds checking of URLSearchHooks key, which should have only one value.
* Adds listing/deleting of Download Program Files.
* Integrated StartupList into the new 'Misc Tools' section of the Config screen!
[v1.71]
* Improves detecting of O6.
* Some internal changes/improvements.
[v1.7]
* Adds backup function! Yay!
* Added check for default URL prefix
* Added check for changing of IERESET.INF
* Added check for changing of Netscape/Mozilla homepage and default search engine.
[v1.61]
* Fixes Runtime Error when Hosts file is empty.
[v1.6]
* Added enumerating of MSIE plugins
* Added check for extra options in 'Advanced' tab of 'Internet Options'.
[v1.5]
* Adds 'Uninstall & Exit' and 'Check for update online' functions.
* Expands enumeration of autoloading Registry entries (now also scans for .vbs, .js, .dll, rundll32 and service)
[v1.4]
* Adds repairing of broken Internet access (aka Winsock or LSP fix) by New.Net/WebHancer
* A few bugfixes/enhancements
[v1.3]
* Adds detecting of extra MSIE context menu items
* Added detecting of extra 'Tools' menu items and extra buttons
* Added 'Confirm deleting/ignoring items' checkbox
[v1.2]
* Adds 'Ignorelist' and 'Info' functions
[v1.1]
* Supports BHO's, some default URL changes
[v1.0]
* Original release

I am still getting redirected when i use google, tried using bing and clicking on search results from there and was not redirected. Just seems to be when i use google. Happens with Mozilla and internet explorer

Well, I meant for you to type out the Startup list from MSConfig ( I guess you could take a screenshot but the display isn't actually all that good ) but since you have HijackThis you might as well use it.

For the main log you need to: Run HijackThis -> Click "Do a system scan and save logfile" -> Copy and paste the contents of the text file it creates.

What you've already posted is the changelog of HijackThis itself and I'm not entirely sure where you copied it from.

For the startup log you need to: Run HijackThis -> Click "Open the Misc Tools section" -> Click "Generate StartupList log" -> Copy and paste the contents of the text file it creates.

However, you mention that you're still getting redirected but not the .dll problem, does that mean that Malwarebytes found and fixed that?

Of course you should still run Malwarebytes often ( and each time repeatedly until it finds nothing ) but if we are only left with the "Google Hijack" then ( as far as I know ) it will not be picked up by any popular tools and requires a manual fix ( As GG suggested, ComboFix may work, but I'm not sure since I have no experience with it at all, except for being warned off of it a couple of times ).

You can replace "atapi.sys" in "C:\Windows\System32\drivers" but it means finding your OS disc...

To be honest I don't really have any other ideas.

Good luck

TK... To me , from your list it looks like you've got wormed. Especially the part that shows your URL/browser stuff got changed among other things.

TK Trooper wrote:

I am still getting redirected when i use google, tried using bing and clicking on search results from there and was not redirected. Just seems to be when i use google. Happens with Mozilla and internet explorer

You have got google worm. Open up your host file(right click and open as admin) and look to see if there are entries other than localhost 127 etc.

Quote :

TK... To me , from your list it looks like you've got wormed. Especially the part that shows your URL/browser stuff got changed among other things.

Which list?

Quote :

You have got google worm. Open up your host file(right click and open as admin) and look to see if there are entries other than localhost 127 etc.

Wouldn't an altered Hosts file redirect every time rather than just sometimes?

.tUrniP wrote:

Quote :

TK... To me , from your list it looks like you've got wormed. Especially the part that shows your URL/browser stuff got changed among other things.

Which list?

Quote :

You have got google worm. Open up your host file(right click and open as admin) and look to see if there are entries other than localhost 127 etc.

Wouldn't an altered Hosts file redirect every time rather than just sometimes?

Not when the worm is targetting Google only. You'd get intermittant issues but everytime you did a google up the worm comes again.
Gogole worm only targets google as that is the intention of its creator to ruin google.

The list TK posted, to me reading it, it showed a lot of alteration specifically to the host, ip, browser, search engines etc.

it looks like the .dll problem is fixed (fingers crossed), haven't noticed it since. Will try what you said about the hijackthis report. Not sure about the combo fix as it seems a little complicated for me, i don't really understand it. Watch this space